"plodding along as fast as possible."
Is this the problem? Perhaps you guys shouldn't be plodding along, but should be getting some hardcore dev work done.
I'm in the pissed off "wheres my cocos2d runtime" camp. As it is your talk of a c++ runtime just isn't good enough: I purchased 2 licenses and I'm yet to feel remotely good about it.
Hoping you guys get on top of this soon - you've got a lot of buzz; but it seems to me that you're in a very precarious place.. all that buzz will easily turn into a terrible reputation if you guys don't start delivering on your promises soon.